Month: March 2022

Finding Employees In The Dental Field

Lots of dentists are struggling with having enough employees or finding them. The way we looked for employees or ran advertisements don’t quite work like they use to.
Here are some thoughts for you to consider:
  1. Be open to hiring “Flexible Hours”. Some help or shorter days is better than no help.
  2. Create an amazing culture so rumor has it that you are a great place to work.
  3. Be open to on the job training with a reward system.
  4. Talk about the BENEFITS of why pick you to work for. (Willing to train, room to advance, fun place to work, we appreciate our employees, etc.)
  5. If where you are advertising isn’t working, try a different platform. Example; is a great resource
  6. Have employees help recruit. Brag about your office on NextDoor or social media platforms. This is technically advertising for new patients too.
  7. Reach out to the dental schools and offer to meet students or give a tour of your office PRIOR to graduation.
  8. Don’t keep toxic employees where you loose the good ones.
  9. Schedule to meet production goals without burning out your team.
  10. Don’t assume people just want high pay…there are unhappy employees everywhere. Find the best fit.
  11. Remember that people like to learn more or they get bored.
  12. Help the world get to know you on social media platforms. I can usually tell when you hired out your social media and your office is NOT providing good content. Get to know me on instagram @HeidiMountDentalCoach or find me on Facebook.
  13. Don’t forget to celebrate your wins with your team and discuss what IS going well.
If you need high impactful hiring ads or any resources, please email me at
Best to your success,
Coach Heidi

Dental Start Up Tips By Coach Heidi Mount

  1. Have a clear written business plan (Should be at least 6 pages long with lots of details. Must include your VISION. This means you include the dream hours you want to work, the amazing team you want to work with, defining your ideal patients that appreciate you, what you are known for, etc.
  2. Know who is your IDEAL patient to attract. Do not market to EVERYONE, it’s confusing to the consumer.
  3. Must have a marketing plan…how will you get known around the community? What do you want to be known for? What platforms will you use for marketing? How often you will market? What services will you market? It is important to spend the money it takes to reach your goals in your business plan.
  4. If you have 3 ops or more….Get to 1200 patients as quick as possible.
  5. Have online scheduling and make sure the link is EVERYWHERE…on Facebook, instagram, website, email blasts, etc.
  6. Prior to opening collect as many names, phone numbers, and emails for the big launch! Don’t pass out cards and expect people to call you.
  7. Record your treatment case presentation and work on improving it to get the results you want.
  8. Know every position and create standard operating manuals so training is a breeze and people can cover for each other.
  9. Set your chart of accounts up correctly so you can track expenses and improve those that are out of whack. So many times dentists don’t have proper categories to understand their numbers. Do this from day 1.
  10. Don’t put scary images (surgery, needles, forceps, or metal and plastic teeth on a counter, etc.) ANYWHERE! Patients don’t buy that!

Connect with me! My instagram is @heidimountdentalcoach and my private Facebook group for only dentists is called “Coaching With Heidi Mount.” I am passionate about serving the dental industry. Grab my #1 best seller on Amazon called, “Hidden Treasures; Finding the Missing Revenue in Your Dental Practice.”  Have a fabulous journey and the best to your success! Aloha, Heidi

Dentists ask, “Should I buy a dental practice or do a start up?”

Deciding to buy a dental practice versus doing a scratch start up is a huge decision. There are many factors to know prior to jumping in to one of those choices. This is your future and a huge investment so we need to do it right. Obviously, this is a personal choice that you need to know your exact budget first. Both are great choices IF you have a clear vision and a business plan. Failure is not an option as this is your future, right? You deserve the best doc!

Let’s think about each option:

Buying a Dental Practice (Acquisition)

Here are only some things to consider:

  1. How much income do you want to make and are there enough operatories to make it happen?
  2. Are you wanting to be an insurance driven practice or FFS (fee for service) office? What insurances are they already accepting? Do they accept state plans?
  3. How high is the existing overhead as you may now have way more bills? (New loan, upgrades, etc.)
  4. Employee consideration: How many team members are there? What are their wages and benefits? Are they about to retire? Are they coachable? Are their clear defined roles and job descriptions in place? Do they have any write ups already? How long have they worked there or is there employee turnover? How often are their team meetings?
  5. Patients: How many truly active patients are there? Are the charts digital or is it hard to run reports? What type of dentistry did they do? How is their periodontal protocol? What is their average production per patient visit?
  6. Brand: What is this office known for? Evaluate their website and online reviews. How hard will it be to rebrand the existing dental practice?
  7. Marketing: What marketing effort is in place? Where did their new patients come from? How is their referral system? What businesses are nearby?
  8. Dentistry: What gets referred out? What type of dentistry is being done?
  9. Fees: What are their patients paying? What is the insurance fees in place? When was the last time they raised fees?
  10. Dental office: How old is the equipment? Any ongoing loans/leases? How is the condition of the building? Is there room to add ops if needed?
  11. Accounts: What is the past due accounts? Will the owner keep them or are you billing the patients? Are there signed financial arrangements with the patients?

Doing a dental start up (Scratch start up)

  1. Income: What income are you needing to live? Do you have college loans? Can you go 1 year without income if needed? Do you have a huge following so you are instantly able to fill your schedule? Do you have money to invest? Will you reach your retirement goals? Can you secure the financing that it takes?
  2. Marketing: How much are you willing to spend on marketing? It takes much more with a scratch start up? Can you afford an incredible website with SEO? Are you willing to use social media? Are you willing to market to bring your ideal patients?
  3. Employees: Do you know each position to be able to train? Do you have income to hire a dental coach or consultant to get systems in place? Can you afford to hire experienced team members to match the type of dentistry you want to do?
  4. Do you have a perfect location? Location is the most important aspect of a start up.
  5. Do you have the confidence it takes to build a practice fast? You will need to get to 1200 patients as quickly as possible.
  6. Do you have leadership skills to hustle?
  7. Do you have the communication skills to close the treatment plans?


The key is to come up with an end goal for your life. Create your own vision and design a clear business plan. I don’t want you wasting time or money. Too many dentists are losing out time with their family and their friends and developing health issues. It’s important to do things right the first time and create your legacy.

I am cheering you on and support your decision. I have helped many acquisitions and start ups if you need assistance. Reserve a call with me and let me relieve some weight off your shoulders.


Coach Heidi Mount

Heidi’s Core Values:

  • Maintain Ethics and Integrity
  • Family Comes First
  • Always Be Present and Focused
  • Be Authentic, Caring, and Honest
  • Establish Financial Freedom

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