I would love for your goal this month to do as Steve Covey teaches in his book, 7 Habits of Highly Effective People 1990 - “Be proactive and begin with the end in mind.” Excellent customer service gives you more 5-star google reviews, which leads to more patient referrals. Here are 7 formulas to make sure your patients feel like they have chosen the right dental office. Know your patients’ name before you walk into the ...
Dental support organizations (DSO) are here to stay. It works in the medical and dental field. Many dentists wonder if I should work for one or participate in one? As a business coach, I get this question a lot. My answer is that it depends on what you want now and in the future. You must know your long-term goals and deal breakers. There are many DSO’s being set up all over the United ...
