Have you ever walked into a building in the dark? You knew where you had to go and what you had to get…but for some reason the lights wouldn’t work. Do you remember feeling frustrated? Do you remember looking around trying to solve the issue and not knowing how? Do you remember feeling the walls and feeling anxious? Did you know that this is exactly how your patients feel when you don’t ...
Aloha dentists, As many of you know, there was a huge disaster in Lahaina, Hawaii. I do know of 2 dentists who lost their home and dental office to the fire. It seems like yesterday that I stood in front of this office with the team taking a photo and now it's gone. My heart hurts for this community. My family also lost their homes and jobs in the Paradise Fires in CA. We ...
As a dedicated coach for dentists aiming to maximize their business potential, let's delve into the concept of EBITDA and how it can transform your practice's financial performance. EBITDA, which stands for Earnings Before Interest, Taxes, Depreciation, and Amortization, is a fundamental metric that holds the key to understanding your practice's operational prowess. By distilling your financial data to focus solely on operational aspects, EBITDA provides a clear snapshot of your ability ...
In today's fast-paced and competitive work environment, retaining talented team members is a constant challenge for many dental offices. While attractive pay and benefits certainly play a role, there is a hidden gem that goes beyond material rewards. Believe it or not, the secret to keeping great team members lies in something much simpler and powerful: CARING about them. When employees feel valued and supported, they are motivated to go the extra mile and ...
Dear Dentists, Today, Coach Heidi Mount wants to dive deep into three fundamental aspects of human nature that influence our thoughts, actions, and emotions - Approval, Acceptance, and Appreciation. From the very first steps we took as children, we sought the approval, acceptance, and appreciation of our parents. Their excited reactions fueled our desire to repeat those small achievements and learn more about the world around us. As we grew older, this craving persisted, shaping our ...
Dear Dentists, As dental professionals, you understand the importance of maintaining oral health and delivering top-notch services to your patients. However, Coach Heidi Mount wants to ensure sustainable growth and success in today's competitive dental world, it is essential to have a clear understanding of your dental practice's internal strengths and weaknesses and the external opportunities and threats that lie ahead. One powerful tool to achieve this insight is the SWOT analysis - a ...
Coach Heidi Mount gives you 17 ways to lower your payroll expenses in a dental office. There are literally hundreds of ways to reduce payroll expenses in a dental office. Coach Heidi Mount has been a dental business coach all over the nation. Check out her list that you can immediately implement in your dental practice. Here are 17 steps you could take: Know your numbers. Payroll is NOT just looking at paycheck salaries. Be ...
10-Day Action Plan to Increase Revenue in a Dental Office Many dentists come to Coach Heidi Mount to make more profit in their dental office. Maximizing revenue is crucial for the success and growth of a dental office. Dental business Coach Heidi Mount is sharing a 10-day action plan designed to help dental practices increase their revenue quickly and effectively. By implementing these strategies, dental offices can attract new patients, improve patient retention, and optimize ...
Being an effective dental practice owner requires skillful delegation. Attempting to micromanage every aspect while also providing chairside care hinders productivity and growth. The concept of delegation seems promising: "I can focus on treating patients while my office manager and team handle everything else!" However, real-life scenarios often differ. While you're focused on patient care, issues arise: the schedule becomes disorganized, appointments are in the wrong slots, new patient influx is insufficient, overdue bills ...
Being a dentist is a noble profession that requires skill, expertise, and dedication to providing the best possible care for patients' oral health. However, like any other profession, dentists are not immune to making mistakes. These mistakes can range from clinical errors to communication mishaps, all of which can have a significant impact on the practice and patient outcomes. In this blog, we will discuss the top five biggest mistakes dentists make and provide valuable ...
