A Dentist's Guide to Transforming Patient Experiences As a dentist, you play a crucial role in helping patients maintain their oral health and achieve beautiful smiles. However, your impact goes beyond just dental procedures. The way you communicate and interact with your patients can significantly influence their overall experience. In this blog, we will explore the concept of neutral thinking and how it can enhance the relationships you build with your patients, ultimately leading ...
Owning a dental practice can be a dream come true for many dentists. The opportunity to provide quality care on your terms, build lasting patient relationships, and, of course, enjoy the financial rewards of entrepreneurship can be incredibly appealing. However, like any venture, dental practice ownership comes with its own set of challenges and fears. In this blog, we'll explore some of the biggest fears that dentists often have about owning their own business ...
Have you ever walked into a building in the dark? You knew where you had to go and what you had to get…but for some reason the lights wouldn’t work. Do you remember feeling frustrated? Do you remember looking around trying to solve the issue and not knowing how? Do you remember feeling the walls and feeling anxious? Did you know that this is exactly how your patients feel when you don’t ...
Aloha dentists, As many of you know, there was a huge disaster in Lahaina, Hawaii. I do know of 2 dentists who lost their home and dental office to the fire. It seems like yesterday that I stood in front of this office with the team taking a photo and now it's gone. My heart hurts for this community. My family also lost their homes and jobs in the Paradise Fires in CA. We ...
As a dedicated coach for dentists aiming to maximize their business potential, let's delve into the concept of EBITDA and how it can transform your practice's financial performance. EBITDA, which stands for Earnings Before Interest, Taxes, Depreciation, and Amortization, is a fundamental metric that holds the key to understanding your practice's operational prowess. By distilling your financial data to focus solely on operational aspects, EBITDA provides a clear snapshot of your ability ...
In today's fast-paced and competitive work environment, retaining talented team members is a constant challenge for many dental offices. While attractive pay and benefits certainly play a role, there is a hidden gem that goes beyond material rewards. Believe it or not, the secret to keeping great team members lies in something much simpler and powerful: CARING about them. When employees feel valued and supported, they are motivated to go the extra mile and ...
Dear Dentists, Today, Coach Heidi Mount wants to dive deep into three fundamental aspects of human nature that influence our thoughts, actions, and emotions - Approval, Acceptance, and Appreciation. From the very first steps we took as children, we sought the approval, acceptance, and appreciation of our parents. Their excited reactions fueled our desire to repeat those small achievements and learn more about the world around us. As we grew older, this craving persisted, shaping our ...
Dear Dentists, As dental professionals, you understand the importance of maintaining oral health and delivering top-notch services to your patients. However, Coach Heidi Mount wants to ensure sustainable growth and success in today's competitive dental world, it is essential to have a clear understanding of your dental practice's internal strengths and weaknesses and the external opportunities and threats that lie ahead. One powerful tool to achieve this insight is the SWOT analysis - a ...
Coach Heidi Mount gives you 17 ways to lower your payroll expenses in a dental office. There are literally hundreds of ways to reduce payroll expenses in a dental office. Coach Heidi Mount has been a dental business coach all over the nation. Check out her list that you can immediately implement in your dental practice. Here are 17 steps you could take: Know your numbers. Payroll is NOT just looking at paycheck salaries. Be ...
10-Day Action Plan to Increase Revenue in a Dental Office Many dentists come to Coach Heidi Mount to make more profit in their dental office. Maximizing revenue is crucial for the success and growth of a dental office. Dental business Coach Heidi Mount is sharing a 10-day action plan designed to help dental practices increase their revenue quickly and effectively. By implementing these strategies, dental offices can attract new patients, improve patient retention, and optimize ...
Being an effective dental practice owner requires skillful delegation. Attempting to micromanage every aspect while also providing chairside care hinders productivity and growth. The concept of delegation seems promising: "I can focus on treating patients while my office manager and team handle everything else!" However, real-life scenarios often differ. While you're focused on patient care, issues arise: the schedule becomes disorganized, appointments are in the wrong slots, new patient influx is insufficient, overdue bills ...
Being a dentist is a noble profession that requires skill, expertise, and dedication to providing the best possible care for patients' oral health. However, like any other profession, dentists are not immune to making mistakes. These mistakes can range from clinical errors to communication mishaps, all of which can have a significant impact on the practice and patient outcomes. In this blog, we will discuss the top five biggest mistakes dentists make and provide valuable ...
Running a successful dental practice involves not only providing exceptional patient care but also ensuring a profitable business. As a dentist, it's essential to find ways to increase revenue and maximize profitability while maintaining high standards of patient satisfaction. In this blog, we will explore effective strategies that can help dentists boost their profits and achieve long-term success in the field of dentistry. Optimize Appointment Scheduling: Efficient appointment scheduling is crucial for maximizing profitability ...
Many dentists start off by telling me they have A.D.D. and struggle with getting tasks done. Half my family has attention deficit disorder and I am one of them. We have big goals, and we are willing to work hard to get what we want. However, it can also be exhausting and overwhelming, right? Being a business owner is an exhilarating and demanding endeavor that requires juggling numerous responsibilities and staying focused on ...
In the fiercely competitive dental industry, converting potential patients into scheduled appointments is crucial for the growth and success of your practice. One of the primary touchpoints where this conversion takes place is during the initial phone call. Excelling in this area requires a combination of excellent communication skills, effective strategies, and a patient-centric approach. Let’s explore three powerful strategies to improve your new patient phone call conversion rate and boost your practices success ...
As a dentist, you possess exceptional clinical skills and a commitment to oral health. However, to truly excel in your profession, it is crucial to cultivate strong leadership abilities. Being an effective leader within your dental practice not only improves patient care and satisfaction but also boosts team morale, productivity, and overall success. In this blog, we will explore key principles and strategies to help you become a great leader in the field of dentistry ...
This is a topic that takes some discussion as there are lots of variables that take place. Ultimately, the best decision is what is the simplest for you, your payroll dept, and your software reports. In general, there are 3 ways to pay or be paid; Paid on collections posted to the dentists' I.D. in the software $47,000 X 33% = $15,510 Paid on collections and subtracting the laboratory costs (Some owners do ...
I would love for your goal this month to do as Steve Covey teaches in his book, 7 Habits of Highly Effective People 1990 - “Be proactive and begin with the end in mind.” Excellent customer service gives you more 5-star google reviews, which leads to more patient referrals. Here are 7 formulas to make sure your patients feel like they have chosen the right dental office. Know your patients’ name before you walk into the ...
Dental support organizations (DSO) are here to stay. It works in the medical and dental field. Many dentists wonder if I should work for one or participate in one? As a business coach, I get this question a lot. My answer is that it depends on what you want now and in the future. You must know your long-term goals and deal breakers. There are many DSO’s being set up all over the United ...
Finding the right dental consultant is just like you finding your ideal patients. You don’t want to be frustrated when working with someone right? Being a dentist is very challenging and the biggest challenges are managing your team and dealing with the actual business of dentistry. When you have the right support who brings in reliable resources, it lifts a big weight off your shoulders and helps you run an efficient dental practice. Your ...
